Legal disclosure language

A legal disclosure is required when a user is opted in. Attentive's standard legal disclosure language is below. Per legal requirements, legal disclosure language must be displayed in a "clear and conspicuous" manner. This legal disclosure language may not be hidden behind a link.

Note that you must edit the company name and terms & privacy links with the URLs provided by your dedicated Customer Success Manager (CSM) or our White Glove team (whiteglove@attentivemobile.com). You must send any other changes to the legal disclosure language to your Customer Success Manager or the White Glove team (whiteglove@attentivemobile.com) for review prior to implementation. Our team will review the opt-in unit with compliance in mind.

If subscriber must check a checkbox (e.g. checkout) to opt-in

Note: Checkbox must be unchecked as default on page load

By checking this box, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from {Company} at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms {Terms_Hyperlink} & Privacy {Privacy_Policy_Hyperlink}.

If subscriber must manually enter number and click submit (no checkbox) to opt-in

By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from {Company} at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms {Terms_Hyperlink} & Privacy {Privacy_Policy_Hyperlink}

Additional requirements

You must send your final opt-in implementation to your dedicated CSM or our White Glove team before it goes live, so Attentive can review it.

You must also maintain records of customer opt-ins through the Subscriber API. For example, if a customer opts in through a checkout checkbox, you need to retain records showing the opt-in.